Tours Overview:
Duration: 1 day
Visit Burj Khalifa’s At the Top observation decks on Levels 124 and 125 for panoramic views from 456 metres, viewing telescopes, Wi-Fi and access to the outdoor terrace.
Experience Burj Khalifa from the At the Top observation decks on Levels 124 and 125, 456 metres above Dubai. Travel by high-speed elevator, explore the indoor viewing areas, use the viewing telescopes and step onto the outdoor terrace for panoramic views across the city, coastline and desert.
Experience Highlights
- Timed admission to At the Top, Burj Khalifa.
- Access to Levels 124 and 125.
- Indoor observation areas and the outdoor terrace.
- Viewing telescopes and Wi-Fi at the attraction.
- High-speed elevator journey from The Dubai Mall.
Ticket Category
This Silver ticket covers Levels 124 and 125 only. It does not include Level 148, The Lounge on Levels 152–154, Fast Track access, Dubai Aquarium, Sky Views, the Glass Slide, Edge Walk, meals, refreshments or hotel transfers.
Visit Duration
Most guests allow approximately 60 to 90 minutes after entry. There is no guaranteed fixed sightseeing duration, and queues can extend the total visit time during busy periods.
Location and Entry
Enter At the Top through the Lower Ground Floor of The Dubai Mall in Downtown Dubai. Arrive early for ticket and security checks. Present the confirmed voucher and valid photo identification when requested.
Age Policy
Infants aged 0–2 enter free. Child tickets apply from age 3 through age 8. Adult tickets apply from age 9. Children must be accompanied by an adult according to attraction rules.
Important Information
- The ticket is valid only for the confirmed date, entry time and ticket category.
- Visibility depends on weather and atmospheric conditions.
- Large luggage, outside food and beverages, and baby strollers are not permitted inside the attraction.
- The attraction is wheelchair accessible. Guests requiring assistance should follow venue staff instructions.
- Operating hours and available entry slots may change; the issued voucher takes priority.
Cancellation Policy
Once issued, the ticket is non-refundable and non-exchangeable. Missed time slots, no-shows, expired tickets, lost tickets and late arrivals are non-refundable.
Inclusions
- Digital booking voucher for the confirmed date and time
- Entry to At the Top, Burj Khalifa Levels 124 and 125
- Indoor observation areas on Levels 124 and 125
- Outdoor terrace access, subject to venue conditions
- Viewing telescopes
- Wi-Fi at the attraction
Exclusions
- Level 148 and the At the Top SKY experience
- The Lounge on Levels 152, 153 and 154
- Fast Track or priority entry
- Dubai Aquarium, Sky Views, Glass Slide and Edge Walk
- Food, drinks, hotel transfers and souvenirs
- Any add-on or upgrade not specifically included
Itinerary
Arrive early at the At the Top entrance on the Lower Ground Floor of The Dubai Mall. Present the confirmed voucher and identification when requested, complete security checks, and take the high-speed elevator to Levels 124 and 125. Explore the indoor observation areas, viewing telescopes and outdoor terrace, then exit through the designated visitor route.
Frequently Asked Questions
No. This package is admission only; arrange your own transport to The Dubai Mall.
The entrance is on the Lower Ground Floor of The Dubai Mall. Follow the signs for At the Top, Burj Khalifa.
No. This Silver ticket does not include Fast Track or priority entry.
Yes. The ticket is valid only for the confirmed date and entry time. Arrive early for security and entry procedures.
Infants aged 0–2 enter free. Child pricing applies from age 3 through age 8, and adult pricing starts at age 9. Children must be accompanied by an adult according to attraction rules.
Most guests allow about 60 to 90 minutes, plus entry queues. There is no guaranteed fixed sightseeing duration after entry.
Once issued, the ticket is non-refundable and non-exchangeable. Missed time slots, no-shows, expired tickets, lost tickets and late arrivals are non-refundable.
