At milantaraglobaltourism.com, customer
satisfaction is important to us. This Refund Policy explains
the terms and conditions related to cancellations, refunds,
and payment adjustments for our travel services.
1. General Refund Policy
Refund eligibility depends on the specific airline, hotel,
tour operator, visa provider, or third-party supplier
associated with your booking.
All refund requests are subject to approval according to
the supplier’s cancellation and refund rules.
2. Flight Ticket Refunds
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Flight ticket refunds depend entirely on airline rules
and fare conditions.
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Some promotional or discounted tickets may be
non-refundable.
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Airline cancellation penalties and service charges
may apply.
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Refund processing time varies by airline and payment
gateway.
3. Hotel Booking Refunds
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Hotel cancellation policies vary by property and room type.
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Late cancellations or no-shows may result in partial
or full cancellation charges.
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Non-refundable hotel bookings cannot be refunded.
4. Tour Package Refunds
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Tour package refunds depend on the timing of cancellation
and supplier terms.
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Certain services such as transportation, permits,
entry tickets, or hotel reservations may be
non-refundable.
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Administrative and processing fees may be deducted
from the refundable amount.
5. Visa Service Refunds
Visa processing fees, embassy fees, and consultation charges
are generally non-refundable once the application process
has started.
Refunds will not be provided for visa rejections or delays
caused by embassies or immigration authorities.
6. Cancellation Request Process
To request a cancellation or refund, customers must contact
us through our official communication channels with:
- Booking Number
- Customer Name
- Travel Details
- Reason for Cancellation
7. Processing Time
Approved refunds are usually processed within
7 to 30 business days depending on:
- Airline or supplier processing time
- Payment gateway procedures
- Bank processing timelines
8. Non-Refundable Situations
Refunds may not be available in the following situations:
- No-show by the traveler
- Expired cancellation deadline
- Incomplete travel documents
- Visa rejection by embassy
- Violation of supplier policies
- Force majeure events beyond our control
9. Service Charges
milantaraglobaltourism.com may deduct administrative,
banking, payment gateway, or processing charges from
refundable amounts where applicable.
10. Policy Updates
We reserve the right to update or modify this Refund Policy
at any time without prior notice. Updated policies will
be published on this page.
11. Contact Us
If you have any questions regarding cancellations or refunds,
please contact us:
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Website:
milantaraglobaltourism.com
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Email:
admin@gmail.com
